FAFS Names New Director for Vendor Managment

Mark Velazquez, Vice President of Operations, announces that Tommie Spencer will be the new Director of Vendor Management for First American Field Services. Dwight Kline has accepted another position within the First American family. Tommie comes with over 14 years of management experience and most recently worked with JPMorganChase as a High Risk Manager and with Mortgage Lenders Network USA as their Loss Mitigation Field Operations Officer. We would like to welcome Tommie into the FAFS family and thank Dwight for his hard work and dedication.

Vendor Invoice Numbers

A note to our maintenance vendors; please be careful when creating your invoicing naming convention. Our accounting system (Oracle) stores all of your previously used invoice numbers and when you happen to use an existing invoice number, the invoice itself gets rejected. What does that mean for you? A delayed payment more than likely. Take the necessary time to create only new invoice numbers (do not reuse an old invoice number) as you move forward. Thanks!

Daylight Saving Time

Yes, it is that time of the year (spring forward and fall back). This coming Sunday (3/11/07), we'll be moving our clocks one hour ahead. The Daylight Saving Time schedule for 2007 is earlier in the month than in years past. Remember, it is always a good idea to change all your clocks the night before.

Document Upload Issues

Our IT department has brought up an issue that is occuring when our vendors are trying to convert documents to upload into Vendor Plus. It seems to be happening mainly with our Loss Draft product but you are not allowed to change the file type on a PDF file just so you can upload that into Vendor Plus. In other words, if the file is in a PDF format, you can't just change the extension to JPG and load the file. You haven't converted the actual document, you have just changed the extension. Vendor Plus will let you upload because it is reading the extension but we can't view that particular upload or other photos that were submitted at the same time. This is causing delays to us and our clients so please refrain from changing the extension on those documents without converting the entire document to the proper file type. Thanks